BlueJay Meeting is a HIPAA compliant GROUP video conferencing feature, which is included in our Gold & Enterprise Subscription Plans. It is also available standalone. The Group Video Conference feature is up to 6 participants
*Please ensure the system requirements before initiating a video visit with your patient
Step 1 : Schedule A Video Conference
Option 1 : Schedule from Patient Dashboard
1. My Patients > Patient List > Select Patient Name > Patient Dashboard > Appointment Tab > Select "Schedule a Visit" button
Option 2 : Schedule an event from Schedule Event Page
Go to "Schedule Event" > Video Conference
Select the "Schedule Event" button on the left menu bar. On the video visit page, select the visit options.
Select Video Conference button to schedule the meeting :
| Start Now|| Schedule an Appointment|
Step 3: Patient receives notifications
Patient will receive email, text messages and push notification after the video conference was scheduled.
by text message
|Patient launches the Group Video Conference|
via the web link from notifications
Step 4: Provider launch the group meeting
Once the patient launches the meeting room, the provider will find the notification on the bottom right showing that patient is in the waiting room.
|Patient is in the waiting room||Provider can click on the notification on the bottom right and launch the meeting room|
Step 5: Start the group conference
|Top menu bar||1. My Profile|
Edit your profile information
2. Stop/Enable Receiving video
The participant can turn off all the camera during the meeting.
3. Mute/Unmute Participants
The participant can mute the others during the meeting.
4. Record - You can record the group conference meeting and download the file right away
|Bottom menu bar||1. Message - Participants can send messages during the group conference|
2. Share Screen - Participants can share screen in the group conference
Step 6: Add Note and view recorded videos in Visit History
After the video conference, you can view the recorded videos and add note from visit history
Option 1 : My Patient > Patient Dashboard > Appointment
Option 2: Schedule Event > Visit History
*Contact BlueJay support team at firstname.lastname@example.org to learn more about the group conference feature.