Video Call Checklist



Browser requirements

  • Google Chrome (latest release version)
  • Firefox (latest release version)
  • Safari 11.0 and above


Webcams:
  • Camera & Microphone are reuqired for Telehealth Visits. Any webcam with speaker and microphone can be used.



Before Starting -



*Run a pre-call test:https://tokbox.com/developer/tools/precall/

 Make sure your camera and microphone work and the network is stable. 




1. Make sure your third-party software won't block the video visit pop-up




2. Allow microphone and camera access



During Video Visit  -


3.Refresh the browser page if you have an unstable connection



More questions? Contact us at support@bluejayhealth.com


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