Browser requirements
- Google Chrome (latest release version)
- Firefox (latest release version)
- Safari 11.0 and above
Webcams:
- Camera & Microphone are reuqired for Telehealth Visits. Any webcam with speaker and microphone can be used.
Before Starting -
*Run a pre-call test:https://tokbox.com/developer/tools/precall/
Make sure your camera and microphone work and the network is stable.
1. Make sure your third-party software won't block the video visit pop-up
2. Allow microphone and camera access
During Video Visit -
3.Refresh the browser page if you have an unstable connection
More questions? Contact us at support@bluejayhealth.com