Video Visit/Live Chat Checklist



Before Starting -


*Run a pre-call test:https://tokbox.com/developer/tools/precall/

 Make sure your camera and microphone work and the network is stable. 



1. Make sure your third-party software won't block the video visit pop-up



2. Allow microphone and camera access



During Video Visit  -


3.Refresh the browser page if you have an unstable connection




Did you find it helpful? Yes No

Can you please tell us how we can improve this article?