1. Please visit Home Page >> Performance >> select " Care Service" in the dropdown menu
2. Care Service Performance
2.1 Organization Overview (only available for organizational admin)
| 01 | Performance Overview | Number of Patients, Patients with Repeatable Issue (percentage), Number of Visits, Average Visits to Resolution, Average Pain Level Improvement (percentage), and Average Functional Level Improvement (percentage) |
| 02 | Resolution Achieved | Green- Achieved the resolution (percentage) Red- Exceed the recommended number of visits (percentage) |
| 03 | Case Resolution | Green- Condition Resolved (percentage) |
| 04 | Dx Code | Top 5 Dx Code usage status |
You can get a copy of this report by clicking the "Export PDF" button.
Get each clinic's performance from the "Performance of Clinics" table. Click on "Export to CSV" button to download the performance table.
2.2 Clinic Panel
Find "Clinic" tab and select a clinic from the dropdown menu
| 01 | Overview | Number of Patients, Patient with repeatable Issue (percentage), Number of Visits, Average Visits to Resolution, Average Pain Level Improvement, and Average Functional Level Improvement. |
| 02 | Resolution Achieved | Green- Achieved the resolution (percentage) Red- Exceed the recommended number of visits (percentage) |
| 03 | Case Resolution | Green- Condition Resolved (percentage) |
| 04 | Top 5 Dx | Top 5 Dx code usage status |
You can get a copy of the clinic report by clicking the "Export PDF" button.
Get each the performance status of each Dx Code from the "Performance of Dx" table. Click on "Export to CSV" button to download this table in a CSV file.
2.3 Diagnosis Panel
Find the "Diagnosis" tab >> choose a clinic and a Dx code from the dropdown menu for the detailed report.
2.4 Patient Satisfaction
Click on the "PAST" tab to get patient satisfaction summary
Select a clinic in the dropdown menu for the detailed report.
How to collect patient satisfaction data? Please visit: How to prescribe surveys to the patients
If you have additional questions, please contact us support@bluejayhealth.com
